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It takes a village

About Abhaile

Abhaile Community Services was established in 2023 when our founder was approached to provide direct care for several individuals in need. Motivated by a deep passion for the industry and a pragmatic, hands-on approach, our founder’s vision was shaped by the recognition of real-world solutions that resonate with our consumers.

At Abhaile, we assist individuals in identifying personal structures and routines that support daily activities such as school attendance, connecting them with local community groups and clubs, and providing valuable support to both caregivers and support workers. Over time, Abhaile has evolved into a boutique community services provider, known for its ability to identify and set meaningful goals with consumers. Our team employs creative strategies to address and overcome obstacles, ensuring that individuals can navigate challenges and achieve their aspirations.

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Providing real-world, person-centred care empowering the individual to achieve their goals

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Our dedicated community of support workers is carefully selected for their compassion, kindness, and commitment to fostering independence. With a combination of lived experience, qualifications, and certifications, our team becomes an integral part of your support system. We believe in the power of community—where the saying "it takes a village" holds true. In a society where time is scarce, Abhaile strives to be that supportive village, offering care and encouragement to those who need it most.

FAQ

General Questions

What services does Abhaile offer?

We offer Support Coordination, Individualised Living Options (ILO), Support Work, Private Mentoring, Home care and Psychosocial Recovery Coaching.

Who can access your services?

NDIS-plan/self managed participants, NDIS-agency managed participants (coming soon), and private consumers

How do I know if I’m eligible for support?

Contact us and we can discuss your needs and eligibility for support.

Do you only support NDIS participants, or do you accept private clients as well?

Yes we will accept private clients also.

Where are your services available? Do you provide in home and community based support?

Yes we provide both in home and community based services also.

NDIS & Funding Questions

What is the NDIS, and how does it work?

The NDIS (National Disability Insurance Scheme) is an Australian government program designed to provide support to individuals with disabilities. It aims to improve the lives of people with permanent and significant disabilities by helping them access the services and supports they need to live independently and participate in society.

How can Abhaile help me navigate the NDIS?

Our Support Coordinators can help you apply to the NDIS, make enquires to the NDIS on your behalf and help facilitate meetings with the NDIS as needed.

Can you assist with NDIS plan reviews and goal setting?

Our Support Coordinators can assist with plan reviews, and goal setting.

Service & Support Questions

How do I get started with Abhaile’s services?

Email or call us — you will find a friendly voice at the other end of the call.

What is the process for creating a personalised support plan?

Prior to creating your support plan, Abhaile’s management team will meet with you directly. In this meeting we will discuss your goals, support needs and support style preferences. After this, we will develop a personalised support plan with a team of individuals earmarked for your support, then get services started. We will then continue to work with you to make small changes to personalise your supports until you feel your plan is perfect.

Can I choose my support worker or therapist?

Yes you can request specific support workers based on their availability.

What happens if I need to change or cancel a service?

We work within the guidelines as set out by NDIS, a 7 day cancellation is required.

Do you offer emergency or after-hours support?

As required.

Logistics & Contact Questions

How do I book an appointment or consultation?

Email us at hello@abhaile.com.au and an appointment will be scheduled with you.

How long does it take to get started once I contact you?

We aim for a two week turn around, but this will be discussed with you when you book in your appointment, and during you planning appointment.

Do you work with other providers or specialists?

We have great relationships with other providers in the region and work closely with several other providers in Lake Macquarie and Sydney.

Join us at Abhaile

Become part of a local community driven to make a positive difference in the lives of others.

Start your journey with Abhaile today!
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